Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With more than 32,000 clients represented and a 91 percent satisfaction based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across Nevada.
“Everything was awesome … [My attorney] was great. Every time I called or emailed, they would get back to me right away. I will definitely be back if I need assistance again.”
“I would recommend [my attorney] and Cordell & Cordell to anyone going through a divorce or modification. … [My attorney] listened to me and was receptive to my opinion and thoughts. I am very happy with him and my results.”
“[My attorney] did an excellent job, and the staff was excellent. They couldn’t have done any better. I couldn’t be happier. I’m very happy with the outcome. I’m really glad I went with [my attorney]…”
“I appreciated how everyone worked with me a lot, especially financially. [My attorney] responded within a timely manner. There was never a time when I called and she wasn’t there. If I sent an email after hours, I would get an email the very next day. She was on top of everything. She answered my questions and knew the answers. She was a pretty good attorney.”
“[My attorney] was great! Everything was completed and my calls returned on time. All information was provided to me in timely manner. She was excellent.”
“[My attorney] was a good attorney. She was super informative, and as soon as she got information, she let me know. [My attorney] is driven and took initiative to finish off everything when others wouldn’t in court. [My attorney] kept me in the loop and kept me very well updated. She was aggressive when it was needed. She cares about her clients and cares about what happens in their case.”
“… [My attorney] was really good. When it got really expensive, the local office really worked with me. [The Legal Administrative Assistant] worked very close with me and was pleasant to work with.”
“He’s doing a good job and is a good attorney. I would use him in the future for any issues. I’ll be sure to recommend him to my friends or anyone. He’s clear on the law and he knows what he’s doing. He explained things to me, and he backs me up with what he’s saying in court. …”