Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With more than 32,000 clients represented and a 91 percent satisfaction based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across Florida.
“You guys have gone above my satisfaction for my case and done more than I thought you could. Everything has been done in such a timely manner that I have complete confidence in your firm. I am quite impressed with the procedures, as well as the level of expertise.”
“Alison Morriss is like an angel dropped from heaven to help me. …”
“I have been very satisfied with the service and information provided. Alison Morriss has been very professional in her explanations.”
“I am overjoyed with the service received, the judgment that was rendered and the decisions that were made.”
“Communication is easy. [My attorney] molds to my schedule. Cordell & Cordell is helping to make it easy for me, and that’s what I like most about working with you.”
“Lauren tailored things to my personality and we shared a good working relationship. There was a genuine connection and Lauren really listened and looked out for my best interests. It was a very quick and thorough process.”
“This is the second time Lisa Karges has represented me. I was so pleased the first time that I did not hesitate to retain her again.”
“Overall, throughout the process so far, [my attorney] has been upfront, knowledgeable about the law and has been walking me through the steps.”
“Lisa Karges has been on top of everything and keeps in touch. When having trouble contacting the other side, she has kept me informed of what is going on and where things are at.”
“Lauren was spectacular. When I went to the consultation, I realized immediately that I felt comfortable. … Lauren had me covered like a T-shirt.”
“Everyone is there for your needs. I thank Alison for all the hard work she has done.”
“Lisa and Becky have always done a great job, and they seem to know what they are talking about. I sometimes get the impression that I am their only client because of how up-to-date they are on things. I cannot imagine working with anyone else during this time. I am appreciative for all they have done so far.”