Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across New York.
“Going through this process, I did not know what to expect or what was going on. So far, your attorneys have been helpful in explaining the process. I was nervous at the beginning, but you guys have helped to ease my nerves.”
“[My attorney] was outstanding, She far exceeded my expectations on every level. Excellent, the overall process was flawless and I loved the checks and balances you have in place to make sure the customer is happy.”
“Cordell & Cordell was amazing. [My attorney] definitely knows what she’s doing and puts in hard work, time and research to work the cases. I was very pleased with everything.”
“Asa made me feel comfortable and did exactly what he said he would do. He made everything go smoothly and I felt very confident with him being in my corner.”
“Asa is great at negotiating and he is very detailed. I am a detailed person so I was happy when I got him and he is very thorough and detailed and he has a great team behind him that he is working with there.”
“He has been more like a good friend. He is an excellent attorney!”
“I am going through my first divorce, so this is new to me. Ever since I first reached out to the firm, everyone has been super friendly and welcoming. They have been very good and helpful at working around my schedule and explaining things. The focus is on my priorities and what I want to accomplish. Even though it’s a difficult situation you guys are making it easier.”
“The attorneys are very knowledgeable people and good at their job.”
“You are doing exceptionally well. Erica has done a good job at mediating and giving advice.”