Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 95 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across Pennsylvania.
“Cassandra has been very proactive in her communications to keep me informed! Cassandra Colombo has continuously demonstrated stellar customer service, by keeping me informed of all changes and developments as my case moves forward. Effective communication is critical to success in so many facets. Cassandra's communication is above reproach! Her informative, compassionate, and confident style always leaves me feeling secure in our goal towards a successful outcome!
Truly a star player on your team!”
5/5
Thomas S.
"Cassandra did a fantastic job! I own a company and have many employees myself and my advice to you is to make sure you keep her!"
5/5
Thomas S.
"Cassie was absolutely fantastic! There may be more work to do and I will specifically request to work with her again. I was very happy with the service."
5/5
Anonymous
"Cassie made me feel like I was her only client. It was a very personalized experience. She knew my name and case well, and that went a long way for me."
5/5
Anonymous
"Cassie was great! She always responded very quickly and made me feel at ease. I think she did a really great job! I was very happy with Cassie."
5/5
Anonymous
"Every step along the way was made very simple for me. Cassie and your firm really made things easy for me. I didn't feel like I had to worry about anything."
5/5
Anonymous
"She was terrific. It was very educational experience, and my attorney explained everything I needed to know. She explained everything on a level I understood and answered everything I asked. It made a traumatic experience more tolerable and lessened my anxiety greatly."
5/5
Anonymous
"Cassie is great! She's very attentive and always gets right back to me. Whether it's a one line email or 3 pages, she makes sure to get back to me appropriately any time I reach out. I can't say enough good things about Cassie. She's one of the best lawyers I've worked with. She has done a fantastic job with what's been thrown on her plate. My experience with everyone at the firm has been outstanding!"
5/5
Anonymous
"Cassie is very helpful. She has a way of making you feel like you're her only client. She is very attentive and that makes you feel good as a client. I have nothing but good things to say about Cassie!"
5/5
Anonymous
"Cassie was amazing! She was very responsive and went above and beyond."
"The online client portal is exceptional. I love being able to log on and see the progress and things being done without having to bother my attorney. It is an ease of mind and makes me feel included with each step. I also love being able to make payments online. The site was also very helpful in terms of references for articles and advice."
4/5
Robert L.
"[My attorney]was fantastic. I would absolutely refer her! Any questions I had she was always helpful with her answers. Very pleased to work with her."
4/5
Emily
"This is my first experience in a legal matter of any situation. I feel [my attorney] is very knowledgeable and very good at explaining the process. I am probably not the best client in responding and getting forms back because I am finding my divorce to be a very emotional matter and I appreciate the patience that I am given."
5/5
Joseph T.
"My attorney was really awesome!! I felt as though she worked hard for me and did a great job!!! I do not feel there was anything else that could have been done! Everything was handled extremely well! Kristen was just the best!!!"
5/5
Matthew C.
"Amy was always there to answer questions when needed and really took a personal interest in my case. I felt like I was more than just a client, and I really appreciated that."
5/5
Paul Z.
"Amy did fantastic and explained everything to me in detail and told me how it would go, and it worked out just as she said it would. There were no real hiccups, and things could not have been better. "
5/5
Anonymous
"What I really like about Ashley is that she is very reliable. I can always count on her word, which is very valuable to me. She has really showed that she cares about my interests and situation. I genuinely appreciate her personality and the work she is doing."
“I think Caroline is very well aware of who I am and what I am looking to achieve in the divorce. Caroline keeps me informed of deadlines and what is going on with the other side at all time.”
5/5
Anonymous
“Maura has done a very, very good job on my case thus far. I am really glad that I made the decision to go with Cordell & Cordell. … So far, Maura has made my experience pleasant and hassle-free. My in-laws pointed your firm to me. Maura is real informative when it comes to the law and helps guide my decisions without being too heavy-handed or bossy. I like that.
5/5
Richard M.
"In terms of representation and timeliness: Maura was capable, competent and everything worked out perfectly as a result. I could not be any happier. Please tell her 'thank you' once again for me."
5/5
J.M.
"... Caroline Thompson is my third attorney. I have no issues with Caroline's work whatsoever, and this is because Caroline is finally moving my case forward. I should have gone with Cordell & Cordell to begin with. I am seeing progress and I feel comfortable with Caroline and confident that she has my best interests at heart."
5/5
A.M.
"Caroline has a tremendous personality and has the ability to make you feel at ease during a difficult situation. We laugh a lot; we have a very good time; but at the same time, we take care of business and are very appropriate. I commend her on that for having that wonderful personality to allow that to happen."
5/5
C.A.H.
"Maura is an exceptional attorney. I think she is very detail-oriented, attentive and knowledgeable about the law. ... I am very happy with her work."
5/5
Matt A.
"Jaimie Collins is outstanding. She completely defended me and my property, and achieved a great result. I also completely recommend Cordell & Cordell's support team."
5/5
Anonymous
"Overall, this was a great experience! My ex wife and I were pretty cooperative with each other. I had a financial adviser and Bill worked seamlessly with him. The communication was always outstanding, even when Jamie stepped in for Bill while he was out of the office for the birth of his child. Bill picked things right back up and was extremely responsive to any questions I ever had."
5/5
Anonymous
"She really helped me out. It’s nice to know you have someone standing behind you and protecting you. You guys were very good to me. You all did everything I needed."
"Jamie was very knowledgeable and took the time to understand my priorities, perspective and provided knowledgeable guidance and suggestions based on her experience. It was a collaboration at times and I respected and valued her counsel."
5/5
Jessica A.
"We are very happy that Jill is our attorney. After all this time, she still has a calming effect on this whole mess. She takes care to continue to point out the perils of the battle we are about to embark upon."
5/5
David A.
"Courtney has been my attorney for the last 10 years and has handled all of my matters very timely and professionally, I have recommended her to others for consults. I don’t have a negative thing to say about Cordell & Cordell, all pleasing and positive results for my children’s welfare."
5/5
Anonymous
"[My attorney] kept me in the loop for everything and was very prompt and attentive. She was amazing."
5/5
Stewart S.
"[My attorney] has been very helpful, she is very punctual and does an outstanding job. I appreciate all of her help!"
5/5
Ryan R.
"I am very satisfied with the level of professionalism in the firm. I appreciated the efficiency of the communication and billing practices."
5/5
Michael F.
"Excellent communication and explanation of situations. I appreciated the support."
5/5
Tom
"[My attorney] is awesome. She has been nothing but professional with me."
5/5
Gene B.
"I appreciated [Jason's] candid feedback and expertise which ensured that the settlement was fair, taking into account my needs. More recently, I had a few questions that I needed answered. Jason again came through for me. We reconnected, he quickly got back in touch with me and gave me more expert advice. Jason is a consummate professional and a very knowledgeable attorney. I trust his counsel implicitly!"
5/5
Larry S.
“Amy has been very professional. Everything that I have ever tried to notify Amy about, she has gotten and then gets right back to me in a timely fashion. I am very satisfied with Amy Humbert and my choice in your firm.”
"Maura has made a very difficult situation easier to navigate regarding the divorce. I couldn’t have asked for better representation. She’s been attentive to what I want and very professional in obtaining it for me."
5/5
Anonymous
"Bill was very smart and creative, and I felt very confident with each step he took. He was very cautious to care for my business and make sure that was taken into consideration in my favor."
5/5
Anonymous
"Bill was very smart and creative, and I felt very confident with each step he took. He was very cautious to care for my business and make sure that was taken into consideration in my favor."
5/5
Luis M.
"William was very responsive to phone call and emails."
Cordell & Cordell
4.7
out of 5 based on 170 reviews
11737 Administration Drive, Suite 100St. LouisMO63146MO63146