Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across California.
“[My attorney] has been really attentive and I’ve been very pleased with him. He is very explanatory of what is going on and has good follow-though with everything. [My attorney] has been awesome so far.”
“[My attorney] always make me at ease , she up front and she doesn’t say the the things that she think I want to hear, she gives me all the scenarios of what could be or what may not be.”
“I promise you if I ever get divorced again, I am heading straight to Cordell & Cordell. All of my dealings with the Sacramento staff have been positive. …”
“[My attorney] has phenomenal response time. She always gets back to me right away, even in the evenings. I am happy”
“[My attorney] is very knowledgeable and stays steady on the case. He stays true to the client and what you’re looking for. [He] gives possible avenues to pursue and reviews possible scenarios with you. Overall, he does a good job.”
“[My attorney] has been great. and very informative. He also explains things in a way that is easy to understand.”
“The time that [my attorney] has spent explaining things to me and his level of communication has gone above and beyond.”
“He has been great. As far as doing what he can to get my son, due to parental alienation, I appreciate his work.”
“Rosario has been fantastic so far. She has a lot of great ideas on how to handle this case and is leading me in the right direction. …”
“Athena is a true professional that actually cared about my case. I couldn’t have asked for a better experience during a difficult time.”
“She was just very good. She was very informative and when I went to court with her once, she was very organized at court and I appreciated that. There were some questions regarding dates and Athena was able to go directly to a tab in her binder and find the information that was needed. I was very impressed with that. Also, the paralegal, Nellie was Terrific. I want to make sure that she gets credit also.”
”Cassandra is amazing! She relieves so much of my stress during this crazy time in our life. I know I can always count on her.”
“[My attorney] is very to the point, she has all the right answers and is very in tune to what’s going on. She gives me updates weekly or as it happens. She is awesome! I like how I can call her about anything and she answers or gets back to me right away. The communication is great!”
“She explained things and all his questions were answered well. The communication was really good.”
“She is very responsive. She has her game going, she doesn’t waste time. She gets to the point and that’s all I wanted. Very professional. This is all I wanted from the beginning and she has greatly produced this.”