Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across Massachusetts.
“Everything worked out great; a lot better than what I had expected going into everything. Jacqueline got me a lot more than what I could’ve asked for. She was really straight-forward with me and didn’t sugar-coat things. Jacqueline was very realistic about things and told me what could happen to help keep me grounded.”
“Jacqueline is great, she is very thorough, she explains things to me when I do not understand them. She is really good and I really appreciate her.
“Jacqueline is very professional, detail-oriented and focused. She did a great job and I’m very thankful!”