Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across Florida.
“You guys have gone above my satisfaction for my case and done more than I thought you could. Everything has been done in such a timely manner that I have complete confidence in your firm. I am quite impressed with the procedures, as well as the level of expertise.”
“I have been very satisfied with the service and information provided. Alison Morriss has been very professional in her explanations.”
“Communication is easy. [My attorney] molds to my schedule. Cordell & Cordell is helping to make it easy for me, and that’s what I like most about working with you.”
“Amber and the firm have been great and I have absolutely no complaints. Amber goes above and beyond. She usually responds to me within minutes. She understands me and helps me to feel better about the case when she can see that I’m emotional about it or struggling with it.”
“Amber has been phenomenal. She has really put my mind at ease. She has even answered some emails from me on a weekend before. She is very confident and is a great attorney.”
“Amber is exceptionally responsive to any messages or emails. I have been very impressed with Amber. She really goes above and beyond.”
“[My attorney] tailored things to my personality and we shared a good working relationship. There was a genuine connection and [my attorney] really listened and looked out for my best interests. It was a very quick and thorough process.”
“This is the second time Lisa Karges has represented me. I was so pleased the first time that I did not hesitate to retain her again.”
“Overall, throughout the process so far, [my attorney] has been upfront, knowledgeable about the law and has been walking me through the steps.”
“Lisa Karges has been on top of everything and keeps in touch. When having trouble contacting the other side, she has kept me informed of what is going on and where things are at.”
“[My attorney] was spectacular. When I went to the consultation, I realized immediately that I felt comfortable. … [My attorney] had me covered like a T-shirt.”
“Everyone is there for your needs. I thank Alison for all the hard work she has done.”
“Lisa and Becky have always done a great job, and they seem to know what they are talking about. I sometimes get the impression that I am their only client because of how up-to-date they are on things. I cannot imagine working with anyone else during this time. I am appreciative for all they have done so far.”
“I appreciated Ms. Albano working with me under some difficult circumstances at times. She was very professional and helpful. Everyone seemed very competent to the task; very professional. Your website and links to helpful tips and articles for men going thru divorce were very helpful.”
“[My attorney] was very prompt in responding to my calls and emails. [She] understood my situation, which was nice. I felt she represented me in a very fair manner.”
“Stacey showed me she was very invested in the best possible outcome for myself and my children. I was well taken care of and always received quick responses to any questions I had in between appointments. Great advice was given and explanations provided that prevented me from making mistakes and helped to dispel misconceptions I had regarding the entire process.”