Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across Utah.
“[My attorney] has been great about returning calls and keeping me up to date. She gives me plenty of attention. Starting out in this, I was very emotional and didn’t know what to do. [My attorney] was helpful in guiding me and giving me advice. All the advice has been very helpful. Everything has been going great! [My attorney] is helpful, patient and very professional. I appreciate it all. This is a crappy situation for anyone, and [my attorney] has been very understanding.”
“There is nothing you could do to improve. I appreciated Jacob’s timeliness, and expeditious work. If answers were not known when asked, Jacob was quick to research and get back to me with the information.”
“I have been really happy with everything. [My attorney] was easy to work with — wasn’t pushy and would give me options to decide. Sometimes we would disagree but she would explain everything to me. … My case settled and [my attorney] would advise me on different scenarios. Not only her opinion but she told me numerous times that the other attorneys in the office agreed. This whole process has been interesting, but I have learned a lot. I am happy.”
“Jacob is top notch, he has gone above and beyond everything I could have imagined.”
“[My attorney] has been perfect and fantastic. She is very understanding and empathetic to my situation.”
“Jacob is going above and beyond to get things done and makes me feel really comfortable about every situation that has been thrown at us and always makes me feel reassured that everything is going to be okay. He is amazing!!”
“[My attorney] is excellent, informative and importantly, on time. I am glad I went with him. He would calm me down when I was upset or angry. I would recommend him to any man that was going through divorce even though he seems more familiar with kid issues. My kids are grown, but he took some of the fear out of the unknown of what would happen to what I have built up over a lifetime. I should have resolution soon and know things work out in the wash. I am extremely happy with [my attorney].”
“Very professional and caring. Jake had my case with another firm and he switched firms, I switched firms with him. He is very personable and really researched to find the answers to my case. I asked for fare and he delivered, very thankful.”
“Everyone in the Salt Lake office has been fantastic. My attorney is more organized than I am and always on top of everything. [My attorney] picked up right where my other attorney left off, reorganized and strategized our direction and has been keeping pace. I am very pleased with their services.”
“Jake is a top notch attorney! Not only has he been supportive in so many ways he’s also been a friend. I am super glad I’ve chosen him to be my attorney.”
“[My attorney] is an incredible guy and attorney. I have worked with attorneys for 20 years, and he is better than the rest. He even returns my phone call when he is on vacation.”
“Jake was great, very personable and interested in my case, everything was just great.”
“We are very appreciative of [my attorney] and all the work she is doing. The case is progressing nicely. [My attorney] answers all of my questions. We are very pleased with [my attorney]’s work ethic and what they are doing.”
“You guys treated me like family. He kept me posted on his case at all time. I know this is a tedious process, but he kept me posted.
“[My attorney] was great with his communication. [My attorney] is competent and made me feel confident with his ideas. He was very professional, and I had no concerns with him.”
“[My attorney] is delivering what he promised. He is continuing to keep going. [My attorney] hasn’t disappointed me yet!”
“I like [my attorney’s] approach. Honestly, I didn’t know where to go for my divorce. [My attorney] doesn’t fluff things and just tells me how it is. He lets me know if something is going to be a waste of my money. He is looking out for my welfare and my situation, not just getting money for the firm. … He keeps me grounded and level headed. I can’t complain.”
“I was very pleased with how [my attorney] managed the case. He offered me great options and great counsel. …”
“Jonathan was well-prepared. This was really evident when we had a hearing. Jonathan went in and knew how to litigate, what to say, and what to do. … He did a nice job at mediation. Even though we didn’t get 100 percent of what we wanted, we definitely came out better ahead than what I was prior. I’m satisfied with the outcome of the case.”
“[My attorney] has been great overall. He has an interest in protecting my interests, which has been really nice.”
“[My attorney] is knowledgeable and experienced, and this is helping in my case. I’m very grateful for her and what she contributes to my case. I’ve had a lot of anxiety, and she has kept it down for me.”
“[My attorney] is great and is always helpful. She is always available for me, even on her cell phone. She is there for me as a lawyer and as a person. She reassures me. … I’m trying to get the word out there for her. She gets everything done quickly.”
“She’s been fantastic! I feel I made a friend with [my attorney]. I enjoyed working with her. She was very helpful, very professional. Ultimately, things worked out as well as can be expected. I’m very pleased. It was definitely worth the investment to get some counsel.”
“[My attorney] does a really good job on my case. I’m so glad I have them on this journey with me. They are great, and I really appreciate their work.”
“[My attorney] always kept in touch and worked constantly to keep the process on track.”
“Everything is going really good, they are really helpful and have helped me out a bunch. Both with the case and with my mental stability as this is the hardest thing I have ever done in my life, they just seem to be really caring people.”
“Extremely satisfied with the entire experience. I was well represented and received strong support from everyone involved.”
“Jason was not only very professional but very friendly and supportive during this stressful time. I was very happy with all of his hard work and help.”