Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 95 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across New Jersey.
“Diana does an exceptional job. I never have any questions because they are all answered. The second I ask a question, Diana is right back with it and knows exactly what is going on. Everyone is knowledgeable in that office, in fact!”
“Diana has always given me good advice and I think because of that, things have gone pretty smoothly in my case. Diana is very friendly and I think we communicate well. …”
“[My attorney] had my interests in mind, along with his professional input.”
”Michelle was fantastic to work with. Her tenacity is one of my favorite qualities about her and that never wavered during the entire process.”
“My whole experience with Michelle; I can’t put into words what she did. Michelle was sympathetic, but when I was getting soft, she said, ‘wise up, don’t be a softy.’ The last email she mentioned [my son] by name and hoped that we’d have fun together ([my son] and I). I thought that was incredibly personal, which was great. Beyond phenomenal! I couldn’t even imagine a better outcome with her as my attorney.”
“Christine has been real good to me. I am unfamiliar with the legal process. Christine is very patient and thorough at explaining the whole legal process to me so that I can understand it. That means a lot and I am glad I went with Christine and your firm.”
“I cannot say enough great things about Christine and your firm as being a firm that stands up for the rights of men. I have recommended your firm to everyone I know. Christine is a top-notch attorney who cares for her clients and aggressively pursues their goals. I’m proud to have her as my attorney.”
“Lauren is very professional and she was always prepared. She made me feel confident with the things that we had to deal with due to her preparation and level of communication.”
”Christine was outstanding through the whole process! I was always included in everything. I have nothing negative to say at all.”
“Michelle or her assistant always got back to me the day I left a message. Michelle is always communicating with me and giving me sound advice. Service is awesome. Michelle is an exceptional attorney. She always listens to what I have to say and is not afraid to tell me the truth. She is always prepared and I feel that if it wasn’t for her I would not have made out as well as I did. She made a bad situation bearable and guided me every step of the way.” – Daniel T.
”Christine, as well as Elizabeth Lane, were both attentive and steadfast with regard to my case and questions. This was a very difficult time in my life and the reassurance that both provided put my mind at ease with each conversation.”
”Diana is fantastic, very responsive, I couldn’t be happier with the way she has handled the case. [She] has done an excellent job, and all of my interactions with the firm have been excellent as well.”
“Diana was outstanding! She did everything she was supposed to do. In today’s world, that was a shock. I couldn’t have been more pleased. I’m very happy, very pleased! I have nothing but good things to say about your firm and my experience.”
”Diana was professional and helpful throughout the whole process. The judge even commented how thorough she was in her filings. I couldn’t be happier with the result.”
I thought very highly of Diana. She was very professional and thorough. She really fought for me. I was very impressed with how she took care of business.
Lauren is very honest and always up front with me about the pros and cons of my case. I really appreciate that. She always gives good, solid advice based on her experience.
“I can’t thank Lauren enough for everything she’s done for me. Honestly, I can’t say enough good things about the Firm.”
”Lauren is doing a great job! She’s very personable and reasonable. We’re dealing with a challenging situation right now and I think she’s doing a great job navigating it.”