Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across New Jersey.
“Diana does an exceptional job. I never have any questions because they are all answered. The second I ask a question, Diana is right back with it and knows exactly what is going on. Everyone is knowledgeable in that office, in fact!”
“Diana has always given me good advice and I think because of that, things have gone pretty smoothly in my case. Diana is very friendly and I think we communicate well. …”
“My whole experience with Michelle; I can’t put into words what she did. Michelle was sympathetic, but when I was getting soft, she said, ‘wise up, don’t be a softy.’ The last email she mentioned [my son] by name and hoped that we’d have fun together ([my son] and I). I thought that was incredibly personal, which was great. Beyond phenomenal! I couldn’t even imagine a better outcome with her as my attorney.”
“Christine has been real good to me. I am unfamiliar with the legal process. Christine is very patient and thorough at explaining the whole legal process to me so that I can understand it. That means a lot and I am glad I went with Christine and your firm.”
“I cannot say enough great things about Christine and your firm as being a firm that stands up for the rights of men. I have recommended your firm to everyone I know. Christine is a top-notch attorney who cares for her clients and aggressively pursues their goals. I’m proud to have her as my attorney.”
“Lauren is very professional and she was always prepared. She made me feel confident with the things that we had to deal with due to her preparation and level of communication.”
”Christine was outstanding through the whole process! I was always included in everything. I have nothing negative to say at all.”
“Michelle or her assistant always got back to me the day I left a message. Michelle is always communicating with me and giving me sound advice. Service is awesome. Michelle is an exceptional attorney. She always listens to what I have to say and is not afraid to tell me the truth. She is always prepared and I feel that if it wasn’t for her I would not have made out as well as I did. She made a bad situation bearable and guided me every step of the way.” – Daniel T.