Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to embody.
Cordell & Cordell reviews the performance and professionalism of all attorneys on a regular schedule, and the Practice Quality Department is able to provide and deploy changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel confident that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited men and fathers across Virginia.
“Aaron has communicated very well, he is very prompt, very communicative and very easy to work with. Aaron is doing a great job.”
“Aaron has provided outstanding guidance for my legal matter and I always feel confident that he is doing everything possible to advocate on my behalf in a cost-effective manner. I have been and remain very satisfied with the handling of my legal case.”
“They are great, I know that I am not in this fight alone by myself. It feels good to have someone here. Aaron was straight up and told me the he will fight for me tooth and nail and he has done that since day one. Aaron has been fantastic and I am very satisfied with the services that I am receiving no matter the outcome.”
“Daniel has been exceptional at listening well, and at asking me clarifying questions to help me determine my goals.”
“Everything was handled professionally and with care. I appreciate the work Daniel Tortolero did on my behalf.
“I think my attorney has made himself available to me. He is very hands on and keeps open communication. He takes time to address my questions and concerns.”
“Always very responsive. Maintains regular contact regarding case. Well thought out Strategic Roadmap and thorough post hearing Action Plan. Attorney Smith did an excellent job. Attorneys Gerstner and Smith, as well as Senior Paralegal Omary were very supportive and responsive, and Attorney Smith did a great job given the situation and circumstances of my particular case. I highly recommend that you continue his employment and consider for advancement as appropriate. I rate him a ‘5’ out of ‘5.’ “
“He’s been very attentive and aware of our needs and how we want to do things. He has made this whole situation less painful. He’s doing an excellent job!”
“Jordan has been very professional and helpful and very candid in our discussions. He has been just great.”
“Jordan is a very honest and sincere person. I appreciate all his hard work.”
“Erik was very attentive to my needs and addressed them in a satisfying manner. Very happy with service.”
“Jonah communicates really well which is important and was much appreciated.”
“She doing her job very well and attentive. She has pushed me to go further than what I was willing to go, and it helped me.”
“I went into this thinking I was going to get roughed up. She helped me be in the position to be the bigger person. She has been awesome!”