Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to embody.
Cordell & Cordell reviews the performance and professionalism of all attorneys on a regular schedule, and the Practice Quality Department is able to provide and deploy changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel confident that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 95 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited men and fathers across Virginia.
|"[My attorney] has communicated very well, he is very prompt, very communicative and very easy to work with. [My attorney] is doing a great job."|
|"[My attorney] has provided outstanding guidance for my legal matter and I always feel confident that he is doing everything possible to advocate on my behalf in a cost-effective manner. I have been and remain very satisfied with the handling of my legal case."|
|"They are great, I know that I am not in this fight alone by myself. It feels good to have someone here. [My attorney] was straight up and told me the he will fight for me tooth and nail and he has done that since day one. [My attorney] has been fantastic and I am very satisfied with the services that I am receiving no matter the outcome."|
|"The attention to detail of the firm overall especially with the constant requests for feedback is very important and that’s why you guys are the best Whitney did an amazing job. My first round during my divorce trial I was severely punished by the judge it seemed. When Whitney saw my Final order she asked me why didn’t I have a counsel? and I did that’s how bad it was. I thought I was screwed for life but Whitney was relentless and concise determined and all of this during the loss of her father. She is brilliant. I would never get married again, but if I would, I would keep Whitney on retainer. Thank all of you and special thanks to Whitney for changing my life and actually giving me hope and a normal future rather than living in poverty."|
|"Whitney's been great! I think she's fantastic and I have no complaints."|
"[My attorney's] representation was fantastic and I'm extremely satisfied - fair, legal, and I was well-represented. He did a great job in all communication."