Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to embody.
Cordell & Cordell reviews the performance and professionalism of all attorneys on a regular schedule, and the Practice Quality Department is able to provide and deploy changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel confident that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited men and fathers across Virginia.
“Aaron has communicated very well, he is very prompt, very communicative and very easy to work with. Aaron is doing a great job.”
“Aaron has provided outstanding guidance for my legal matter and I always feel confident that he is doing everything possible to advocate on my behalf in a cost-effective manner. I have been and remain very satisfied with the handling of my legal case.”
“They are great, I know that I am not in this fight alone by myself. It feels good to have someone here. Aaron was straight up and told me the he will fight for me tooth and nail and he has done that since day one. Aaron has been fantastic and I am very satisfied with the services that I am receiving no matter the outcome.”
“Erik was very attentive to my needs and addressed them in a satisfying manner. Very happy with service.”
“Jonah communicates really well which is important and was much appreciated.”