Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to embody.
Cordell & Cordell reviews the performance and professionalism of all attorneys on a regular schedule, and the Practice Quality Department is able to provide and deploy changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel confident that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited men and fathers across Virginia.
“Aaron has communicated very well, he is very prompt, very communicative and very easy to work with. Aaron is doing a great job.”
“Aaron has provided outstanding guidance for my legal matter and I always feel confident that he is doing everything possible to advocate on my behalf in a cost-effective manner. I have been and remain very satisfied with the handling of my legal case.”
“They are great, I know that I am not in this fight alone by myself. It feels good to have someone here. Aaron was straight up and told me the he will fight for me tooth and nail and he has done that since day one. Aaron has been fantastic and I am very satisfied with the services that I am receiving no matter the outcome.”
“[My attorney] has been exceptional at listening well, and at asking me clarifying questions to help me determine my goals.”
“Everything was handled professionally and with care. I appreciate the work [my attorney] did on my behalf.
“I think my attorney has made himself available to me. He is very hands on and keeps open communication. He takes time to address my questions and concerns.”
“Absolutely! It is so nice to know there is someone out there taking care of the men going through this process.”
“I’ve already referred your firm. Everything was explained thoroughly and the updates were very helpful. It was a good experience given the difficult circumstances. It took much longer than we anticipated but that was because the other side just didn’t want to come to the table. It had nothing to do with us. I enjoyed working with Rebecca.”
“I feel very positive and pleased with the overall attention, attitude, and service Mr. Weaver and the firm has provided me. Nothing short of excellent!”
“[My attorney] has done an excellent job of keeping our case out of court, and the acrimony down between us and the plaintiff. He has been the voice of reason, and we trust his judgement.”
“Mr. Weaver has been helping me with finalizing a divorce proceeding (settlement of property). He is very helpful, understood the pretty complex nature of the situation right away, and has been helpful in all ways. I asked Mr. Weaver to draft a pretty complicated letter to my ex-spouse’s attorney. As an attorney myself, I’m extremely critical, and I was very pleased with his work.”
“Always very responsive. Maintains regular contact regarding case. Well thought out Strategic Roadmap and thorough post hearing Action Plan. Attorney Smith did an excellent job. Attorneys [my attorney] and Smith, as well as Senior Paralegal Omary were very supportive and responsive, and Attorney Smith did a great job given the situation and circumstances of my particular case. I highly recommend that you continue his employment and consider for advancement as appropriate. I rate him a ‘5’ out of ‘5.’ “
“He’s been very attentive and aware of our needs and how we want to do things. He has made this whole situation less painful. He’s doing an excellent job!”
“[My attorney] has been very professional and helpful and very candid in our discussions. He has been just great.”
“[My attorney] is a very honest and sincere person. I appreciate all his hard work.”
“I thought she provided really good counsel throughout the process. She kept things on track. I was very pleased with her and her counsel.”
“Shameka is awesome! She’s like a little pit bull with her approach! She’s been going above and beyond my expectations. My daughter even made her cupcakes.”
“Adrienne has been phenomenal and I have nothing but good things to say about her. Her communication has been exceptional and she has been on top of everything I have needed. It is a difficult time and I am at ease because of her.”
“Jacob was everything I expected in an attorney and more. He was well informed and made me feel extremely comfortable in a very stressful situation. A+. Everyone I interacted at the firm made me feel like I had a team behind me. Great attorney and a great team made me feel comfortable in all my interactions.”
“Adrienne was the perfect professional throughout our case. Adrienne kept us updated and aware of all details of our case.”
“When it comes down to it there are absolutely no complaints. I wish I would have found you sooner. Knowledge of situation and laws and putting up with me isn’t easy, for sure. Adrienne was always very professional and kept me up to date on status of case. She was very kind and understanding and just an amazing individual. Rest of staff that I dealt with were great as well. Everyone is so kind and understanding. Thank you.”
“Adrienne was nice to deal with, listened to what I had to say, and did everything that needed to be done efficiently. She has personality and knowledge. I heard the firm’s advertisement on the radio and had the luck of the draw when I met Adrienne.”
“Erik was very attentive to my needs and addressed them in a satisfying manner. Very happy with service.”
“Jonah communicates really well which is important and was much appreciated.”
“She doing her job very well and attentive. She has pushed me to go further than what I was willing to go, and it helped me.”
“I went into this thinking I was going to get roughed up. She helped me be in the position to be the bigger person. She has been awesome!”
“Erik did extremely well. Communication was key, and the client portal was very helpful. It really saved me time and kept me updated on my case.”
”Jonah was great and great at keeping in contact and keeping him assured every step of the way. He did not make any promises he could not make and was very upfront and honest about everything. He was amazing!”