Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across Wisconsin.
“[My attorney] kept me updated. It was very clear what was going on at all times. I also really liked your online portal system; it provided a lot of information that helped keep me informed. I was very happy.”
“… Erica was very knowledgeable, prompt and available. She got back to me right away and always seemed to know my case or have an idea of where we were at. She also provided regular updates. So, to sum it up, the level of communication was the best. She was very attentive.”
“Anne’s personality and demeanor is just awesome! She is soft spoken and a bull dog at the same time. She is very aware of the law and is just able to put you at ease.”
“Anne is very personable and she adapts well to change. I was very impressed by this skill set. It was quite effective.”
“Anne was steadfast. What I liked most was that she was not afraid to state the facts. As a father, this was important. There were times when staying focused on the black and white and not getting caught up in all the emotions and back and forth was necessary. Anne helped walk me through this and did the best she could. We dealt with a lot of adverse situations with my wife and her attorney trying to paint this negative picture. While I did not get everything I would have liked, we got the best case scenario. I give her a lot of praise for that.”
“I felt extremely comfortable with Anne. I cannot tell you how happy I was to find that.”
“Erica did every single thing right for me. She was great! [A] better fit than I could have ever imagined in an attorney.”
“Erica has a very pleasant demeanor. She is very professional and good at what she does. I have been very pleased.”
“Erica does a fantastic job forcing opposing counsel off the destructive behavior. I know you’re a men’s rights firm, but as a mom and a client, I could not ask for anything more. Instead of always searching for a court-related outcome, she has facilitated negotiations and has really just been here every step of the way with advice and guidance. I couldn’t be more pleased with my legal representation.”
“[My attorney] is very people-friendly. She is understanding, which is not typical in this business. … It made the experience much easier.”
“We did well without even going to trial. She was the first person to sit me down with a piece of paper and explain how the money, the placement, etc. all worked. She carries a quiet confidence that you can feel. I felt much better in the courtroom when she was there. I would say she was typically the smartest person in the room too. She did not raise her voice but was aggressive by being smart. [My attorney] saved my sanity. …”
“[My attorney] is a consummate professional and I have yet to see him outdone in court. I simply cannot say enough good things about his litigation skills. I truly wish I had found my way to [my attorney] to begin with. It is not hyperbole for me to say that as an attorney myself I am continually awed by [my attorney’s] court room presence, timely replies to VMs/emails and his thorough status updates.”
“Laura did a great job keeping me informed about the progress of my case and was very patient with all my questions. She was wonderful to work with. Everything was done so smoothly. Great experience all around.”