Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across Idaho.
“I am extremely happy with the service Cary provided. He was always very quick to respond to me. I am very satisfied.”
“Cary was, in my experience and opinion, an excellent attorney. He showed an unexpected degree of dedication in the late evenings and weekends spent working for me and being generally available to either take directly or respond in a very timely fashion to my calls and messages to him. He was always direct and forthright, never sugar coating anything, or trying to lead me to believe anything unrealistic, but also maintained a positive and upbeat manner regarding things at the same time. Also, he was very sympathetic, he reached out and expressed understanding as a father himself. While this isn’t my first divorce, I thought that was a nice thing for him to do, and I greatly appreciated it.”
“Dan was great! He was factual, direct and to the point. He told me what needed to be done and did it. Everything went very smoothly. It was a great experience considering the circumstances.”
“Dan did help me prevent me from making some dumb decisions, he also made some smart decisions for me that I was not really aware of what they were until after the fact, I feel he really looks out for me as a client.”
“Dan was great, everything went smoothly. It was a pleasure working with him!”
“He was always available after hours. He went above and beyond my expectations.”