Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across Iowa.
“The communication is excellent, the newsletter emails are great, and I feel very supported. Thank you very much!!”
“My experience with everyone has far exceeded my expectations! It feels great to finally have an attorney that fights for my rights and helps try to bring balance into my life. Thank you and please keep up the wonderful work!”
“I like how Jessica is more hands-on and involved. It’s nice to have an attorney I can really talk with.”
“Every case is going to be different and unique. I felt that this was a collaborative process between Stephen and I. He was open to conversations and collaborating with me. As a young attorney he has developed a great role. Stephen was fabulous and did a great job. He was the perfect fit.”
“Mr. Babe has done a great job. As a father and a human being I didn’t know I had more rights then I ever could of imagined. Mr. babe has also been giving me great advice on what to do and what not to do. If it wasn’t for him I would be in a much worse position. So there no need for improvements.”
“Jessica has been very helpful on my case. She promptly replies to all my emails phone calls and are very helpful with my questions. She makes me feel as if I do matter and that she only has my best interest at hand. That’s the best thing a lawyer can do for someone besides winning the case.”
“You all helped a lot. Everyone was very professional, and I was quite satisfied.”
“I was treated well. They told me exactly what they’d do for me and always followed through.”
”I think everything is going perfectly. Marcy explains a lot to me and is very encouraging. I can’t thank Marcy enough for all that she is doing for me. I can’t imagine a nicer person to represent me.”