Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With tens of thousands of clients represented and currently maintaining a 95 percent attorney satisfaction rate based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across Connecticut.
“Nicole and Allison are great. I also really love the feature on your website to be able to view the billing.”
“Nicole and Allison have been excellent on keeping me updated regularly and making sure all of my concerns are addressed. The entire experience has been above and beyond expectations so far.”
“Nicole has been very good about everything! She excellent with communication. Nicole seems very interested and proactive on my case. She’s up on everything she needs to be. This has been everything that I hoped it would be. This is the reason I chose Cordell & Cordell.”
“[Phyllis] was knowledgeable, personable, and honest. Her immediate attention and contact with us was impressive. She is a quality attorney. Phyllis M. was extraordinary. She is absolutely a star among attorneys!”
“Alix and her assistant, Allison were extremely professional, sympathetic, and punctual. Exceptional service to my case.”