Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With more than 32,000 clients represented and a 91 percent satisfaction based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across Michigan.
“Laura has made the process as easy as she can by guiding me through everything and really looking out for my best interest.”
“Hayley has done excellent and has kept me very well informed. She has listened to what I have to say, and I have been very appreciative of everything so far.”
“I would absolutely recommend [my attorney]. She was fabulous! She knew exactly what to do, was able to answer all my questions and was always up to date. She knew the law. I was extremely impressed.”
“… Hayley was very good. She always remembered things and would call back or answer her phone … This is important in a divorce case because sometimes things come up and you need an answer or help right away.”
“Jill was able to step in and transition without missing a beat, and she worked well with the other parties on my case. I appreciate the work she did on my behalf.”
“Jill was great! She answered every question and made me feel comfortable. I was worried about working with a lady attorney, but again, she made it easy.”
“My experience was good. Jill handled things in a professional manner and was quick with responses. She was very personable, which made it easy to work with her through issues.”
“I can tell you that after our first meeting, it was like a clearing of the mind with regard to the process and what to expect. It was a huge weight off my shoulders. She has been incredibly helpful and frankly doesn’t mind me bugging her. She is always willing to take the time to help or answer my questions.”
“Jill is awesome! She is a good balance of approachable, yet strong when needed.”