Cordell & Cordell’s dedication to customer service, employment of highly-skilled family law attorneys and focus on the rights of men and fathers has greatly contributed to the firm’s success. Through an emphasis on the needs of our clients, Cordell & Cordell has developed high standards of excellence it expects all attorneys and staff members to represent.
Cordell & Cordell reviews the performance and professionalism of all attorneys regularly, and the Practice Quality Department is able to provide and institute changes on the fly to deal with any issues that arise. Additionally, Cordell & Cordell’s Client Care Department maintains consistent contact with all clients throughout the course of their case to collect genuine feedback on how they feel their case is proceeding. If any problems arise, clients can feel reassured that the complaints will be addressed and resolved as quickly as possible.
With more than 32,000 clients represented and a 91 percent satisfaction based on client-completed surveys, see how Cordell & Cordell’s client-centered approach has benefited countless men and fathers across New Jersey.
“Christine is awesome! She thinks outside-the-box, is extremely knowledgeable of her craft and is strategic when necessary. She remains focused on my case and always conveys honesty, even if an outcome may not necessarily be in my favor.”
“My whole experience with Michelle; I can’t put into words what she did. Michelle was sympathetic, but when I was getting soft, she said, ‘wise up, don’t be a softy.’ The last email she mentioned [my son] by name and hoped that we’d have fun together ([my son] and I). I thought that was incredibly personal, which was great. Beyond phenomenal! I couldn’t even imagine a better outcome with her as my attorney.”
“Christine has been very pleasant to work with and is always responsive to any questions I may have.”
“Christine has been real good to me. I am unfamiliar with the legal process. Christine is very patient and thorough at explaining the whole legal process to me so that I can understand it. That means a lot and I am glad I went with Christine and your firm.”
“Michelle is very, very professional and also very personable. It was not like I was ever talking to a machine. Michelle would respond by phone and email. Michelle got back to me within reasonable time. Michelle has an open invite to come over to our house any time.”
“Diana does an exceptional job. I never have any questions because they are all answered. The second I ask a question, Diana is right back with it and knows exactly what is going on. Everyone is knowledgeable in that office, in fact!”
“I cannot say enough great things about Christine and your firm as being a firm that stands up for the rights of men. I have recommended your firm to everyone I know. Christine is a top-notch attorney who cares for her clients and aggressively pursues their goals. I’m proud to have her as my attorney.”
“Diana has always given me good advice and I think because of that, things have gone pretty smoothly in my case. Diana is very friendly and I think we communicate well. …”
“The ratings speak for themselves. Michelle is timely with updates, knowledgeable on her recommendations and successful with her actions — very pleased.”