"The responsiveness was first rate. He always was very quick to respond to my comments and concerns. The use of the client portal was very helpful in passing documentation back and forth. This was extremely beneficial in gathering together the number of pages of documents that were required through the discovery process. Oliver was very professional and helpful. He was able to counsel me correctly regarding the settlement. Everything he did was in my best interests. I can say I felt fully supported in all the actions I wound up taking to bring things to a conclusion."