"Always very responsive. Maintains regular contact regarding case. Well thought out Strategic Roadmap and thorough post hearing Action Plan. Attorney Smith did an excellent job. Attorneys [my attorney] and Smith, as well as Senior Paralegal Omary were very supportive and responsive, and Attorney Smith did a great job given the situation and circumstances of my particular case. I highly recommend that you continue his employment and consider for advancement as appropriate. I rate him a '5' out of '5.' "