“[My attorney] has been great about returning calls and keeping me up to date. She gives me plenty of attention. Starting out in this, I was very emotional and didn't know what to do. [My attorney] was helpful in guiding me and giving me advice. All the advice has been very helpful. Everything has been going great! [My attorney] is helpful, patient and very professional. I appreciate it all. This is a crappy situation for anyone, and [my attorney] has been very understanding.”