“My whole experience with Michelle; I can’t put into words what she did. Michelle was sympathetic, but when I was getting soft, she said, ‘wise up, don’t be a softy.’ The last email she mentioned [my son] by name and hoped that we’d have fun together ([my son] and I). I thought that was incredibly personal, which was great. Beyond phenomenal! I couldn’t even imagine a better outcome with her as my attorney.”